Coach Help Center

How do I sign up as a Coach?

What qualifications do I need?

Can I offer 1:1 and group sessions?

How do I set my availability?

Can I choose who I coach?

How long does it take to get set up?

What fees does Coach Squad charge?

How and when do I get paid?

Are there any taxes I need to be aware of?

Can I accept payments outside of Coach Squad?

How do I manage my bookings?

What if I need to cancel or reschedule a session?

What if the athlete doesn’t turn up to the session?

What happens if the athlete reschedules the session?

What happens if the athlete cancels the session?

What if there is bad weather?

Can I change the session venue?

Am I covered by Coach Squad's insurance?

What is the Coach Squad Safeguarding Athletes Policy?

Why do I need to complete NZ Police Vetting check?

Can I conduct sessions in my home or private venue?

What should I do if I’m concerned an athlete is overtraining?

How do I report an issue with an athlete?

Can I block specific athletes or teams from contacting me?

Can I update my profile information after registration?

What happens if I forget my login credentials?

How do I deactivate my account?